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2020 Mazda CX-9 recalls
NHTSA lists 1 recall campaign for the 2020 Mazda CX-9, filed between September 27, 2021 and September 27, 2021. Each one is below with what is wrong and the free fix.
| Campaign | Filed | Part |
|---|---|---|
| 21V750000 | September 27, 2021 | Seats: mid/rear assembly |
Seats: mid/rear assembly (21V750000)
Filed September 27, 2021
What is wrong. Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
What could happen. A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix. Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Check that your car is on the list
Most campaigns cover only cars built in a certain date range or at a certain plant, so a 2020 Mazda CX-9 may or may not be included. The VIN is the only sure test. It is 17 characters, on the dashboard by the windshield and on the driver door jamb sticker. Look up your VIN.
How to confirm the repair is free
- Call any authorized Mazda dealer service desk and give them the VIN and the campaign number from the list above.
- Ask them to confirm the campaign is open for your car. If it is, the parts and labor are covered.
- If the dealer says the part is not in stock, ask for a written note with the date, and ask about a loaner if the notice says not to drive the car.
- Keep the repair order. It shows the campaign number and proves the work was done.
If you already paid for a repair that a recall later covered, Mazda may owe you a refund. Ask the dealer or Mazda customer service about reimbursement, and keep your receipts.
Other model years of the CX-9
More: all Mazda recalls, check-engine codes, car repair costs.
2020 Mazda CX-9 recall questions
How many recalls does the 2020 Mazda CX-9 have?
NHTSA lists 1 recall campaign for the 2020 Mazda CX-9. A campaign can cover only some cars of that model year, so check your VIN to see whether yours is included.
Is a recall repair on a 2020 Mazda CX-9 free?
Yes. A safety recall repair is free at an authorized Mazda dealer, whatever the age or mileage of the car and no matter who owns it now.
How do I know if my 2020 Mazda CX-9 was already fixed?
Enter the VIN on our recall page. If a campaign is still open, it shows as open. You can also ask a dealer to run the VIN, or look at the service history paperwork for the campaign number.
Source: NHTSA recalls API, checked 2026-10-28. Text is NHTSA's wording of each campaign. New campaigns are added over time. Not a repair shop, estimates only.